Terms & Conditions, Purchase, Cancellation, & Refund Policies

 

Please be advised that in purchasing a class/series from Luna Aerial Dance & Performing Arts, you understand and agree that all purchases are non-transferable and all class/series and membership purchases expire within or at 30 days’ from the date of purchase. Luna Aerial Dance & Performing Arts does not guarantee that any particular or specific classes/series will run and offers a variety of classes/series at the discretion of the studio. The studio may cancel a class at any time at its discretion due to inclement weather, instructor illness, equipment or facility problems, safety concerns, or low enrollment. We have a 3 student minimum for classes to run, if the minimum has not been met, it is at the discretion of the studio to cancel and/or postpone a class and/or series. Students will be notified via email, text, and/or phone. If this happens from Luna Aerial Dance & Performing Arts does its best to accommodate our students, however, if we are unable to do so a credit will be applied to your Luna Aerial Dance & Performing Arts account for you to use for another class prior to the expiration date. You have the right to cancel any purchase within three (3) business days after purchase prior to use of class pass. Cancellation of purchases must be in writing via email within those 3 days. If you cancel, you are entitled to a full refund of all monies paid. There are no refunds outside of those parameters. ALL CLASSES, SERIES, PRIVATES, WORKSHOPS, AND PRACTICE ROOMS ARE PREPAID AND PREREGISTERED, NO EXCEPTIONS!  If you have any questions, please contact our studio.

 

If you NO SHOW or LATE CANCEL, you will forfeit the class. A student can cancel their enrollment/reservation in a class prior to the start date and time of that class at their discretion not less than 4 HOURS PRIOR TO THE START OF CLASS. Please make sure that you contact us or remove yourself if unable to attend.

 

All classes/series, workshops, memberships, and practice rooms expire within or at 30 days from date of purchase. After 30 days, unused classes will expire and cannot be credited back to your account without documented illness, accident or injury, or unless the student has moved greater than a radius of 50 miles from Luna Aerial Dance & Performing Arts facility. Per the laws of the state of Maryland, gift certificates expire 4 years from date of purchase.